🦖 Digital Marketing Indonesia 2019

TinggalkanKomentar / Digital Marketing, Lain-lain / Oleh Andi Dwi Riyanto. Hootsuite (We are Social) menyajikan data beserta tren yang dibutuhkan dalam memahami internet, media sosial dan perilaku e-commerce setiap tahun secara berkala. Waktu Orang Indonesia Mengakses Media Digital (Tahun 2022) Tahun 2019, pengguna media sosial: 150 Callus: 0822-1333-6988. Digital Marketing is Great. We Do it for You. SAB specializes in web design, e-commerce, and lead generation campaign. Your marketing, done right. Boost your brand and make more sales for your business now! Get Started. OUR CLIENTS, WHOM WE LIKE TO CALL PARTNERS. DigitalMarketing Communication as a technology challenge Yulia Sari1, Nadia Wasta Utami2 1,2 Program Studi Ilmu Komunikasi, Universitas Islam Indonesia, Sleman Yogyakarta, Indonesia _____ Author’s email: 1Email: yoeliasr@ nadia.wasta@uii.ac.id marketing communication as primary tools to compete in (2019) menyebutkan bahwa Menurutpenelitian yang dilakukan oleh Lembaga riset digital marketing Emarketer, pada tahun 2018 diperkirakan terdapat lebih dari 100 juta orang pengguna aktif smartphone dan akan terus berkembang. Dengan kondisi seperti ini, pengguna smartphone merupakan pasar yang sangat besar bagi berbagai macam bidang dan komoditas. 4Strategi Digital Marketing Indonesia Berprospek Bagus Situs 27 November 2019 Jika ditanya apa yang mengalami perkembangan cukup pesat seiring dengan majunya teknologi dan penggunaan internet salah satunya adalah digital marketing. Beberapa tahun belakangan ini memang digital marketing indonesia mengalami pertumbuhan yang cukup bagus. MarketingInteractive's Digital Marketing Asia is the premier event bringing together some of the greatest minds, savvy brands, renowned publishers, innovati TheDividends of Digital Marketing Maturity. February 18, 2019 By Dominic Field , Shilpa Patel, and Henry Leon. The hallmark of an effective digital marketer is the ability to deliver the right message to the right person at the right time in the right place. Combining data and digital technologies can increase the relevance of advertising Berdasarkansurvei SIRCLO, preferensi untuk menggunakan dompet digital meningkat 11% sementara pembayaran menggunakan transfer bank dan kartu menurun masing-masing 2% dan 10%. Dengan meningkat pesatnya pengguna dan transaksi e-commerce Indonesia yang diperkirakan akan mencapai $133 miliar USD pada tahun 2025, bisnis pun harus bisa Dalam periode enam tahun terakhir, dari tahun 2007–2012, jumlah gerai ritel modern di Indonesia mengalami pertumbuhan rata-rata 17,57% per tahun. Pada tahun 2007, jumlah usaha ritel di Indonesia masih sebanyak 10.365 gerai, kemudian pada tahun 2011 mencapai 18.152 gerai tersebar di hampir seluruh kota di Indonesia. Banyaknyapemain lokal di industri fintech Indonesia menjadikan aplikasi e-wallet lokal masih menjadi primadona untuk solusi cashless di Indonesia. Berdasarkan data Q2 2019 dari App Annie, 5 besar aplikasi e-wallet dengan pengguna aktif bulanan terbanyak masih diduduki oleh pemain lokal yaitu GoPay , Ovo , Dana , LinkAja dan Jenius . July02 , 2019 . A A A; This article is sponsored content from the World Avocado Congress, which takes place in Colombia in 2019 Digital marketing is a virtual tool that allows companies to reach a specific group of people. It offers companies the possibility to improve interaction with customers, optimize marketing processes and work in BacaJuga : Jawaban Mini Course Product Management RevoU 100% LULUS. A. Certification Test Digital Marketing. 1. Di bawah ini adalah fungsi utama dari Digital Marketing *. A. Memasarkan produk atau jasa yang dijual dan berinteraksi dengan customer melalui marketing channel apapun. f7e9AGX. 1. IntroductionThe coronavirus disease Covid-19 pandemic has outspread throughout the world, and it has significantly impacted the economic sector Fendel et al., Citation2020; Rebucci et al., Citation2020. From a macroeconomic perspective, the Covid-19 has impacted a downtrend in economic growth, aggregate consumption, investment, and balance payments Fang et al., Citation2021. Meanwhile, from the microeconomic sides, the Covid-19 pandemic has diminished individuals’ consumption and purchasing power due to many people losing their income and jobs Dang & Nguyen, Citation2021. Additionally, the majority of people are careful in controlling their financial expenditure due to the vague during the pandemic Celik et al., Citation2020.In the Indonesian context, the Covid-19 pandemic has also hampered small and medium business scale SMEs performance in their production, market, and revenue Srikalimah et al., Citation2020. Despite the 1998 crisis, SMEs were more adaptable than large companies Juergensen et al., Citation2020, but the Covid-19 pandemic became a severe external shock and affected the supply and demand side, primarily during the implementation of health distancing policy Fitriasari, Citation2020. This condition highlights that the Covid-19 crisis will affect SMEs’ sustainability Juergensen et al., Citation2020. Therefore, business owners need to respond quickly and appropriately by changing their sales strategy Lorentz et al., Citation2016. To deal with this, SMEs can elaborate on the use of technology and empower social media Dwivedi et al., Citation2021.Several preliminary works have documented the importance of social media in improving SMEs’ sustainability Kang & Park, Citation2018; Taneja & Toombs, Citation2014. Social media is not only effective in helping SMEs’ business growth Dahnil et al., Citation2014, but also as a consumer media to easily access new products, services, and SMEs’ Dženopoljac et al., Citation2016. Social media is also a means for people to be engaged in online activities, market and even become an effective comparison in decision making Chatterjee & Kumar Kar, Citation2020. In addition, social media has become a kind of bridge between SMEs’ and the potential consumer community Abed et al., Citation2015. In short, Tripopsakul Citation2018 noted that effective use of social media can enhance productivity and business the technology transformation in the business confronts a new budget allocation for a business. Chatterjee and Kumar Kar Citation2020 revealed that a budget is required to involve marketing and understand how each platform works. As a consequence, the new model marketing and technology adoption requires an additional cost to be involved in their business. In the involvement of marketing technology using social media and the adoption of IEBT, it will refer to the technology acceptance model TAM Davis, Citation1989 and is robustly generated by perceived usefulness PEU and perceived ease of use PEOU. SMEs who have experienced the utility PEU, PEOU, social media marketing SMM and technology adoption IEBT will not feel high allocating costs for procurement and maintenance and have a positive impact on SMEs’ summarize, this study is purposed to examine the determinant dimension affecting the use of social media marketing. This investigation is essential to provide new insights regarding the adoption of information and communication technology ICT in Indonesia SMEs’ sustainability. We also holistically identified the factors that may impact SMEs’ sustainability and instruments that play a role in their development. We have admitted that several studies mentioning the level of e-commerce approval in developing nations are still inadequate Makiwa & Steyn, Citation2020. In Indonesia, these are affected by several critical factors, including erudite resources, awareness, information sources, and may the complexity of using e-commerce Rahayu & Day, Citation2017.This study provides three main contributions. First, it provides a contribution to the literature by highlighting what factors are affecting the technology adoption and SMM during the Covid-19 pandemic. Second, this study also attempts to link between technology adoption in SMEs, social media marketing, and SMEs sustainability in Indonesia that are absent in the preliminary studies. Some of the preliminary studies, for instance, Chatterjee and Kumar Kar Citation2020, A. Q. H. Chung et al. Citation2017, and Elbanna et al. Citation2019, have not discussed the relationship between SMEs’ sustainability and PEU, PEOU, and Cost. This research provides a deeper understanding of SMEs’ development and the importance of adopting internet/e-business technologies IEBT and SMM. Third, this study in Indonesia and the Covid-19 pandemic is unique due to the massive transformation from conventional to technology adoption and social media marketing as an effort to sustain their paper is presented as follows Section 1 concerns the background of the study and followed the relevant literature in Section 2. Next, we provide the study design, data collection, and measurement development in Section 3. Then, the findings and discussion of the study are presented in Section 4 and Section 5, respectively. Finally, section 6 informs the conclusion, managerial implication, and study’s Theoretical review and Perceived of usefulness PEUThe perceived usefulness PEU occurs in the Technology Acceptance Model TAM, which is promoted by Davis Citation1989 and Davis et al. Citation1989 as the theoretical framework to envisage user acceptance of technology. PEU can be realized when SMEs believe that the involvement of a quality management system will help them promote achievement Davis, Citation1989; Davis et al., Citation1989. Furthermore, when SMEs look at the benefit of using Social Media Marketing SMM to lead to better productivity, there is no doubt that they will adopt this method in their business Kraus, Gast, Schleich, Jones, Ritter et al., Citation2019. Previous studies by Chatterjee and Kumar Kar Citation2020; Qalati et al. Citation2021 found that utilizing SMM will promote the SMEs’ performance. Several preliminary works have also highlighted the significant association of PEU with users’ intentions to engage in new technologies Akinwale & Kyari, Citation2020. Recent studies confirmed that the use of social media through the PEU smartphone device has linear connectivity with the adoption of mobile phone technology Chatterjee & Kumar Kar, Citation2020; Kim & Chiu, Citation2019. Thus, the hypotheses are presented as follows H1 PEU has a positive impact on adoption of IEBT H2 PEU has a positive impact on social media Perceived ease of use PEOUThe perceived ease of use PEOU framework developed by Davis Citation1989 and Davis et al. Citation1989 that has been widely used to understand the adoption of new technology in business and other relevant areas. Some literature believes that perceived ease to use has been linked with the adoption of the internet/e-business technology Taherdoost, Citation2018; Tripopsakul, Citation2018. The underlying rationale is that the anxiety in using new technology drives new uses to avoid, while the friendly use of new technology will provide many advantages for the users Momani & Jamous, Citation2017. In the business context, entrepreneurs are more likely to adopt new technology when essential for enterprise development and easily implemented Ojo et al., Citation2019. The effective use of technology in terms of social media can perform a better accomplishment and revenue. This makes SMEs involve and attempt social media to run the business Sunday & Vera, Citation2018. With this condition, innovation is more accessible for users to implement, which results in users being motivated to adopt the technology Bankole & Bankole, Citation2017. We believe that PEOU positively drives with the exert of new technology. This belief is supported by previous studies by Chatterjee and Kumar Kar Citation2020 and Kraus et al. Citation2019, who documented this relationship. Therefore, the hypotheses are provided as follows H3 PEOU has a positive impact on Adoption of IEBT H4 PEOU has a positive impact on Social Media Cost COSIn economics, the value of the sacrifice that has been made by an economic actor is well-known as a cost. Therefore, all costs associated with a production process should be considered and described in planning the selling price of a product Teece, Citation2019. Trade-offs between advantages and opportunities are determined to assess costs Sculpher et al., Citation2017. Costs are required to utilize technology by SMEs for their growth Chittenden & Ambler, Citation2015. The nexus between cost and technology adoption is often perceived as being value-relevant Alam & Noor, Citation2009. Furthermore, insufficient participation constraints, affordable costs, and inadequate levels of IT skills requirements motivate SMEs to adopt quality management systems. In particular, SMEs in Indonesia will not involve SMM when the initial costs are expensive Derham et al., Citation2016. This needs to provide space for SMEs to connect with their buyers in such circumstances at an affordable cost Zhang et al., Citation2019. A preliminary work by Cassetta et al. Citation2020 mentioned that engaged adoption of e-business information and communication technology ICT in a business company showed that companies investing in various platforms of ICT have a greater placement towards e-business, while the company cites handicaps in linked with cost and delivery acquaintance with lower e-business involvement. Additionally, Orouji and Kafashan Citation2017 remarked that companies with many advantages over time report, including providing affordable costs and reaching new customers, tend to have higher e-business operations. H5 Cost has a positive influence toward the adoption of IEBT H6 Cost a positive influence toward the The adoption of internet/e-business technologies IEBTThe adoption of innovation by SMEs is associated with various factors, especially organization, environment, and technology Ifinedo, Citation2011. The technology–organization–environment TOE blend concept is an incorporative program that combines technological dimensions, conditional organizational elements, and macro-environmental factors Dwivedi et al., Citation2020; Chiambaretto et al., Citation2020. SMEs recognize that innovation takes an important role and increases the advantages of current practices and systems. Consequently, it is forecasted that the engagement of Internet technology and e-business will promote a greater performance Ifinedo, Citation2011. Indirect and direct benefits from implementing IEBT can be seen in maximizing existing resources, which can impact profits. Several preliminary studies by Abd Rahman et al. Citation2017 and Müller and Voigt Citation2018 have demonstrated that comparable benefit is a robust predictor of IEBT and associated technology in SMEs. In particular, SMEs’ acceptance of IEBT is seen from an alteration viewpoint. H7 Adoption of IEBT positively influences on SMM H8 Adoption of IEBT positively influences on SMEs’ Social media marketing SMM and SMEs’ sustainabilitySocial presence theory is described as the extent of the importance of other people in interactions and the resultant of interpersonal association Ahmad et al., Citation2018. SMM can be regarded as a new section and business practice engaged with promotion stuff, services, and ideas through the latest social media Dwivedi et al., Citation2020. Marketing activities undergoing online platforms enable the production of information and connections between members Yadav & Rahman, Citation2017 and the use of smartphone and web-based technology to establish synergistic media in which customers and group members share, co-create, discuss, and modify is known as content Dewnarain et al., Citation2019. The exploitation of customers generated content has enabled businesses to more accurately predict the future buying behavior of their customers A. J. Kim & Ko, Citation2012, increased the popularity of brand posts Kervin et al., Citation2012, attracted new customers Chow & Shi, Citation2015, establish awareness, enhance sales and promote loyalty Castronovo & Huang, Citation2012.In total, 90% of businesses worldwide is categorized as SMEs and have been reported responsible for approximately 70% of global pollution Singh & Thakar, Citation2018. However, the literature on sustainable development and corporate innovation concerns primarily on a sizeable scale, such as multinational ventures, while the sustainability diversion endeavored by SMEs is inadequately recognized and documented Li et al., Citation2020. Large companies are considered to have an adequate endowment for green motivation, while small- and medium-sized businessess are more likely to face financial issues, human and resource management to support sustainability. A preliminary study by Barbosa et al. Citation2020 mentioned that small business is confronted to conceptual understanding and equipment to assess and organize environmental results, assuming that sustainability calculates additional can be provided as a facet that helps in serving, saving, and maintaining three main accepted elements, such as the environment, community, and the economy Garbie, Citation2014. Sustainability enables organizations or companies to gain a competitive advantage in their business Luthra et al., Citation2015. Additionally, Raut et al. Citation2019 pointed out that the application of sustainable operations management SOM positively influences companies’ business performance and minimizes side effects on the community and the environment. Gotschol et al. Citation2014 added that the internal activities in companies have a robust correlation with economic, environmental, social performance, and advantages for the organization in the long term. Companies should contemplate the green issue as an effort in reaching a competitive advantage and enhancing market share today in which highly erudite buyers tend to choose eco-friendly stuff Deif, Citation2011. Social sustainability activities allow companies to reach a better social reputation Marshall et al., Citation2015. For this reason, it can be concluded that sustainability is crucial for organizational activities, which is promoted through the SOM approach Shibin et al., Citation2018. H9 Social media marketing has a positive impact on SMEs’ sustainability3. Research designWe adopted a quantitative approach with partial least squares structural equation modeling PLS-SEM to increase understanding of how support for perceived usefulness PEU, perceived ease of use PEOU, and cost COS for SMEs’ Sustainability, and investigating the mediating role of the involvement of IEBT and Social Media Marketing SMM see Figure 1.The impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Figure 1. The research frameworkFigure 1. The research Participants and data collectionThe respondents were identified who owned small business scale SMEs in Malang, East Java of Indonesia. We proposed 130 questionnaires employing the Google forms platform, which are provided to respondents via WhatsApp and Telegram. We noted that seven questionnaires returned were invalid due to the invalid data provided. This research was conducted from July to September 2020. The participants in this study were asked for their anonymity to ensure ethical issues. The details of respondents are informed in .The impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Table 1. The characteristics of respondents Appendix Table A1 provides information about the respondents involved in this study. In general, the majority of respondents operates in micro-scale businesses, while a small percentage performs in medium-scale businesses with various working experiences. From the table, it can be seen that the educational background of respondents was graduates from senior high school with a percentage of 50%. Most of the participants were running the restaurant business and the average income was under 100 million IDR per Instrument development and data analysisWe adopted a survey method to attain an understanding of the existing phenomenon of SMEs in Indonesia in using social media marketing and SMEs’ sustainability. The instruments used in this study were adapted from previous studies and literature reviews see Table A1. The questionnaires were translated from English to Bahasa Indonesia with slight modification to adjust with the Indonesian context. First, perceived usefulness PEU was measured by five items from Chung et al. Citation2020 and Elbanna et al. Citation2019, while for perceived ease of use PEOU, it was adopted by Ware Citation2018 and Rana et al. Citation2019. To estimate cost COS, this study formulated five items from S. Chung et al. Citation2020 and Zhang et al. Citation2019 and the adoption of internet business technology IEBT was adapted by Chong and Pervan Citation2007 and Ifinedo Citation2011. Additionally, to measure social media marketing SMM, we elaborated three indicators from Shareef et al. Citation2018; Citation2019. Lastly, SMEs’ sustainability SS used five items from Elbanna et al. Citation2019; Chatterjee and Kumar Kar Citation2020. The questions asked participants to rate how strongly they agreed with each statement from 1 strongly disagree and 5 strongly agree. The data analysis approach in this work operated partial least squares structural equation modeling PLS-SEM with Smart PLS version Results and The outer model evaluationThe initial phase in determining the outer model of partial least square PLS aims to confirm that the instruments used are reliable. The criteria to determine the model achieve reliability when composite reliability CR and Cronbach’s Alpha are higher than Hair et al., Citation2014. This study found that the CR value of each construct ranges from to meaning that to achieve reliability see . Additionally, the indicator to perform the convergent validity is accomplished when the average variance extracted AVE is greater than Hair et al., Citation2014. From the calculation that has been provided in , several indicators, including PEU3, PEOU1, PEOU2, COS3, and IEBT4 need to be omitted, considering the item loading is smaller than After the expulsion, all items were above and the AVE value for each construct ranged from to > implicating to achieve the convergent impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Table 2. Calculation of Outer Model In addition to convergent validity evaluation, this study also conducted the discriminant validity using cross-loading factors. informs that the value of cross-loading for all variables PEU, PEOU, IEBT, SMM, and SS is higher than showing that the variables to meet the discriminant validity impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Table 3. Discriminant Validity Collinearity testThe collinearity test is intended to know the existing collinearity among variables studied, which is proxied through Variance Inflation Factor VIF. The criteria to consider accomplish the collinearity test when the VIF value is less than Hair et al., Citation2013. From the preliminary evaluation, all variables involved have the VIF coefficient score ranging from to However, one hypothesis was rejected, considering the t-value is see Figure 2.The impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Table 4. The Hypotheses Testing The impact of social media marketing for Indonesian SMEs sustainability Lesson from Covid-19 pandemicPublished online22 July 2021Figure 2. The structural equation modelling calculationFigure 2. The structural equation modelling Model fitR-square R2 model shows the accuracy of the model prediction Hair et al., Citation2020. R2 values that fall at or higher than are determined as substantial, and are categorized as moderate and weak, respectively Hair et al., Citation2014. The calculation indicates that PEU, PEOU, and COST account for of the IEBT variant, with moderate predictability. Meanwhile, PEU, PEOU, COST, and IEBT explained of the SMM variants with a moderate level of predictability. Likewise, PEU, PEOU, COST, IEBT, and SMM explained of the SMM variants with a moderate level of predictability. Furthermore, the f2 was conducted to understand whether exogenous constructs have a substantive influence on endogenous constructs. Referring to Hair et al. Citation2014, f2 values and respectively, represent the small, medium, and large effects of exogenous constructs on endogenous constructs. Specifically, the size effects of PEU, PEOU, and COST on IEBT had a large effect f2 value was Furthermore, the effect sizes of PEU, PEOU, COST, and IEBT on SMM had a large effect f2 value was Lastly, the size of the IEBT and SMM on SS was categorized as moderate f2 value DiscussionsThe finding of this current work answered nine hypotheses. In the beginning, the study confirmed the connectivity between PEU and the adoption of IEBT with the p-value of Accordingly, PEU also has an impact on SMM with the p-value of This result may be performed by the fact that the majority of SMEs are familiar with how to engage social media for business, and it has been considered a valuable tool for marketing purposes. Additionally, social media increases business productivity, helps with better query management, and promotes customer satisfaction. The results of the study reinforce the findings of prior works by S. Chung et al. Citation2020; Elbanna et al. Citation2019; Chatterjee and Kumar Kar Citation2020. In terms of the adoption of IEBT, SMEs have employed internet-based e-commerce or e-payment for their transactions. SMEs have also assimilated interned-based for their critical operations and business activities in SMEs requiring a high IEBT. The results of the study confirm the preliminary studies by Chong and Pervan Citation2007 and Ifinedo Citation2011, who remarked that SMM helped in terms of promotions and product services from SMEs. Several competitors have used social media for marketing, it has imperative to actively use social media. Employing SMM techniques is great for SMEs’ businesses Shareef et al., Citation2018, Citation2019.With respect to the first and second hypotheses, we found that PEOU robustly impacts the adoption of IEBT and SMM with a p-value of and t-value of respectively. The fundamental rationale is that SMM offers a preface and menu to be used. SMEs are also effortless to recognize new customers undergoing social media because it has already been used for their daily activities. The findings explained that social media provides information needed about customers, and it is unchallenging to advertise goods and services on social media platforms. The findings of the survey support the preliminary works by Ware Citation2018, Rana et al. Citation2019, and Chatterjee and Kumar Kar Citation2020. The fifth hypothesis mentioned that there is positive connectivity between costs on the adoption of IEBT. The data estimation indicated that the p-value was implicating that the cost has a significant effect on the adoption of IEBT. The results of this study are logical due to the fact that SMEs consider that the cost of handling customer inquiries has been reduced by using SMM. The cost of identifying new customers has been reduced through the use of quality management services. Customer awareness and training costs have been reduced with the use of quality management services. The overall cost of advertising and promotion has diminished undergoing quality management services. Likewise, the cost of SMEs for handling customer inquiries has been reduced by using quality management services. The findings of the study confirm the findings made by S. Chung et al. Citation2020, Zhang et al. Citation2019, and Chatterjee and Kumar Kar Citation2020.The surprise finding showed that costs failed to affect the SMM. The difference in our findings needs to be provided in this study context. Due to the increasing technology, SMM does not require high costs due to internet data packages from several cellular operators, which are also easier than competitive. Almost all SMEs involved in this study already use Android or iOS-based phones to already have a social media application on their smartphones. WhatsApp, Facebook, Instagram, and Telegram are getting familiar with their use. Some of the SMEs have a website, and the use of email facilities is not optimal. In this digital age, business competition is very high, making business people have to follow the development of marketing media, which is currently a trend. At the same time, their competitors use social media for marketing, so they have to be very active as well. The involvement of social media marketing techniques is appropriate for SMEs’ businesses that are perceived to have lower costs than conventional marketing. The results of this research decline the prior works of S. Chung et al. Citation2020, Zhang et al. Citation2019, and Chatterjee and Kumar Kar Citation2020. It is important for SMEs to take benefit of the existence of social media to improve the sales performance of their products. By utilizing social media, barriers to distance, space, and time, as well as prices of goods can be eliminated. In addition, SMEs no longer need a large space to display their products. Distance is also not an obstacle to sending goods because there are many courier services companies at affordable prices and quickly reach consumers Ahmad et al., Citation2018; Jacobson et al., Citation2020; Odoom et al., Citation2017.In addition, the study confirmed the influence of the IEBT adoption on SMM with the p-value of and t-value of Indeed, this research also showed the positive effect of the Adoption of IEBT on SMEs’ sustainability. The SMEs involved in this research have a condition that the adoption of IEBT has a robust effect on Social Media Marketing. The fundamental reason is that the IEBT has been adopted appropriately by SMEs in their marketing, payment, and business transactions. The number of operations and business activities in their company that require IEBT is high. This finding supports some preliminary studies by Chong and Pervan Citation2007; Ifinedo Citation2011. Currently, with this SMM, SMEs began to promote their goods and services through social media, which they felt was helpful for getting more profit in their last finding indicated the influence of SMM on SMEs’ sustainability. A possible explanation for these results may be the SMEs’ performance has increased after using social media platforms. The daily sales turnover is also above average compared to other SMEs whose marketing is not using social media platforms. The customers who have used social media platforms are more easily connected in conveying marketing information, and orders can be made with a personal message. The efficiency of identifying customer needs has been improved by using quality management services. Employees’ creativity has been improved through the use of SMM because they have to update their status in marketing their products. This finding supports the findings by Elbanna et al. Citation2019; Chatterjee and Kumar Kar Citation2020.5. ConclusionThis study highlights how perceived usefulness, perceived ease of use, and cost drive internet/e-business adoption, social media marketing, and SMEs’ sustainability. This study indicates that the adoption of new business technology and social media marketing can be explained by perceived usefulness and ease to use of users, while cost variable has an impact on technological adoption, but it does not link with social media marketing. The paper also confirms a robust correlation between the internet/e-business adoption, social media marketing, and SMEs’ sustainability in Indonesia. The research has both practical and academic implications. First, this research provides valuable input for SMEs in both developing and developed countries to further increase their knowledge and skills in terms of digital-based marketing. Second, it highlights the importance of social media marketing in responding to world-changing. Therefore, the collaboration between universities and SMEs through a community services scheme to provide workshops and to mentor SMEs is suggested to maximize social media for marketing. The government needs to provide easy access for capital to SMEs. Third, it needs to provide a digital marketplace for the information and promotion of SMEs. Lastly, the Department of Industry and Trade can serve with practical activities primarily on marketing to have a greater market using social media marketing. This study suggests that the marketing model be changed from conventional to social media-based marketing. Also, training for SMEs for adopting social media marketing is essential to boost their sales. The government can take a role in providing this training and present the infrastructure that supports social media-based marketing models. When these two strategies are implemented, this can be used not only during the Covid-19 pandemic but for global competition. The main limitation is that the geographical setting solely involved SMEs in East Java of Indonesia and involved 123 participants. For this reason, future scholars can elaborate on the small business scale in entire Indonesia to obtain more comprehensive characteristics and factors supporting sustainability. This research can be an initial study for scholars linked with SMEs’ sustainability, primarily in the Indonesian context. HootSuite merupakan sebuah situs layanan manajemen konten content management yang menyediakan layanan media daring yang terhubung dengan berbagai situs jejaring sosial seperti Facebook, Youtube, Whatsapp, Fb Messenger, Weixin / Wechat, Instagram, Qq, Qzone, Douyin / Tiktok, Sina Weibo, Twitter, Reddit, Douban, Linkedin, Baidu Tieba, Skype, Snapchat, Viber, Pinterest, dan secara berkala menyajikan data dan tren yang anda butuhkan untuk memahami internet, media sosial, mobile, dan perilaku e- commerce di tiap tahunnya. Biasanya, Hootuite menerbitkan data dan tren tentang internet dan media sosial pada akhir bulan pertama setiap tahunnya. Seperti pada tahun ini, tahun 2019. Hootsuite mengeluarkan data tren tentang internet dan media sosial pada akhir Januari Tren Internet dan Media sosial 2019 di Dunia menurut HootsuiteBerikut rangkuman/resume dari data tren internet dan media sosial tahun 2019 di duniaTotal Populasi jumlah penduduk 7,676 milyarPengguna Mobile Unik 5,112 milyarPengguna Internet 4,388 milyarPengguna Media Sosial Aktif 3,484 milyarPengguna Media Sosial Mobile 3,256 milyarData Tren Internet dan Media sosial 2019 di Indonesia menurut HootsuiteRangkuman/resume data tren internet dan media sosial tahun 2019 di IndonesiaTotal Populasi jumlah penduduk 268,2 juta naik 1% atau sekitar 3 juta populasi dari tahun 2018Pengguna Mobile Unik 355,5 juta turun 19% atau sekitar 83 juta dari tahun 2018Pengguna Internet 150 juta naik 13% atau sekitar 17 dari tahun 2018Pengguna Media Sosial Aktif 150 juta naik 15% atau sekitar 20 dari tahun 2018Pengguna Media Sosial Mobile 130 juta naik 8,3% atau sekitar 10 dari tahun 2018Waktu mengakses mediaDalam mengakses media, pengguna di Indonesia menghabiskan waktu yang bervariasi, berikut penjabarannyaRata-rata setiap hari waktu menggunakan internet melalui perangkat apa pun 8 jam, 36 setiap hari waktu menggunakan media sosial melalui perangkat apa pun 3 jam, 26 setiap hari tv melihat waktu broadcast, streaming dan video tentang permintaan 2 jam, 52 setiap waktu menghabiskan mendapatkan musik 1 jam, 22 media sosial yang paling aktifPersentase pengguna internet yang menggunakan setiap platform [berbasis survei] adalah sebagai berikutYoutube 88%Whatsapp 83%Facebook 81%Instagram 80%Selengkapnya silahkan download link berikutSumber Statistik Digital dan Pengguna Internet di Dunia tahun 2019 Kuartal Kedua Q2.Hasil Survei Penetrasi dan Perilaku Pengguna Internet Indonesia Tahun 2018 terbaru oleh APJII – Asosiasi Penyedia Jasa Internet Indonesia.Belajar Internet Marketiing untuk We are Social Indonesian Digital Report 2020Pengguna Internet di Indonesia 2021 Kiri ke kanan Ketua IMA Periode 2015-2017/Managing Director Airfast Indonesia, Arif Wibowo, Ketua IMA periode 2017-2019, De Yong Adrian, dan Sekjen IMA 2017-2019, Profesor Adrianto Widjaja. Foto Tagar/Suratno Wongsodimedjo Jakarta, Tagar 8/1/2019 - Berbagai tren dalam dunia bisnis mulai hadir mengawali awal tahun 2019 yang diprediksi akan menjadi sangat penting tahun yang menantang dalam dunia satunya adalah tren pemasaran berbasis digital, sebagai salah satu pijakan para marketeer agar bisnis mereka tetap tumbuh tren marketing baru tentu saja akan selalu ada tiap tahunnya, mengikuti dinamika yang terjadi terutama di Indonesia. Para marketeer atau pemasar dituntut menyesuaikan perjalanan dunia usaha dengan tren, karena bisa jadi tren sebelumnya tidak berlaku lagi tahun ini. Menurut Charlie M. Sianipar, penggiat digital marketing di Jakarta, "Trend ini sangat dinamis, setiap saat bisa kekinian, tak lama kemudian ditinggal pengguna internet"Untuk menghadapi tahun 2019, Indonesia Marketing Association IMA menyatakan akan ada sembilan tren marketing yang terjadi. Berikut sembilan tren CRM berbasis Artificial InteligencePeran Kecerdasan Buatan AI dalam dunia korporat telah membantu perusahaan mempersonalisasikan keterlibatan mereka dengan Artificial Intelligent, perusahaan dengan jumlah pelanggan sangat besar dapat mengumpulkan dan menyusun data pelanggan jauh lagi, AI bisa menganalisis cara meningkatkan pengalaman pelanggan dan membangun hubungan yang kuat dengan merek akan terus membantu perusahaan untuk mempersonalisasi keterlibatan mereka, tidak hanya dengan sebagian pelanggan tetapi juga dalam jumlah frekuensi marketing. Foto Pixabay2. Meningkatnya popularitas jaringan OMNILangkah raksasa e-commerce untuk mengakuisisi brand ritel offline, merupakan langkah OMNI, yaitu mengkombinasikan marketing secara online dan pemasaran dengan cara konvensional yakni ini mendorong para peritel offline dan pelaku e-commerce lebih kecil untuk menerapkan hal yang satu strateginya, peritel offline dapat membangun persepsi kuat di sosial media sehingga menghasilkan banyak situ mereka bisa membuat kampanye sesuai karateristik follower sehingga tidak hanya sekedar follow, tetapi juga menjadi anggota dampaknya ketika melakukan penjualan, peritel dapat lebih akurat memperkirakan jumlah pelanggan yang akan datang ke toko Meningkatnya popularitas intrapreneurMeskipun persentase perusahaan startup yang sukses sangat kecil, banyak profesional yang terjun membangun start up mereka sebagian besar gagal. Rugi tidak hanya startup mereka, perusahaan yang mereka tinggalkan juga kehilangan talenta menghindari hal tersebut, perusahaan kini mendorong para profesional di tempat kerja mereka menjadi pegawai didorong mengambil risiko lebih besar dengan harga sepadan, mulai dari bonus besar hingga saham kepemilikan di Penggunaan pembayaran digital kian masifSetelah dirasakan manfaatnya para pengguna e-commerce, pembayaran lewat platform digital kini punya peran institusi atau perusahaan mencoba menggunakannya sebagai jaringan distribusi pinjaman atau kredit dengan sistem digital, pemberi pinjaman memiliki catatan lebih akurat terkait kebiasaan berbelanja dan tren pengeluaran kreditur. Cara ini meminimalisir risiko tersendatnya aliran pembayaran di sektor Pasar halal semakin kompetitifMeningkatnya popularitas gaya hidup halal di Indonesia mendorong semakin ketatnya persaingan di sektor yang bersaing tidak hanya berasal dari negara mayoritas Muslim, tetapi juga ini mencoba memantapkan posisinya sebagai negara dengan gaya hidup halal di berbagai kategori termasuk menciptakan standar bisa menjadi negara tersebut, dengan tidak hanya menjadi pasar tetapi juga menancapkan eksistensinya dengan memproduksi berbagai produk marketing digital. Foto Pixabay6. Popularitas produk berdasarkan generasi meningkatSemakin beratnya brand memihak kepada milenial menimbulkan konsekuensi ketika brand tidak sanggup bersaing merebut milenial, generasi lain menjadi opsi. Baik itu generasi X, baby boomer, maupun silent sebatas pada produk yang memang dibutuhkan generasi tersebut seperti pelayanan kesehatan, tetapi juga industri yang ramai di dunia milenial seperti pariwisata. Mereka akan menawarkan paket wisata yang tentu saja berbeda dengan yang ditawarkan kepada Bisnis dengan efek sosial kian membesarKonsumen yang selalu terkoneksi dan update kegiatan mereka selama 24 jam sehari biasanya mengambil keputusan bersifat ini membuat brand mencoba membangun keterikatan dengan konsumen mereka lewat berbagai kegiatan sosial dikenal dengan social media sosial tersebut memiliki kemungkinan untuk dishare lewat sosial media para konsumen, sehingga keterikatan emosional tersebut bisa mendorong konsumen lain yang tersentuh melakukan hal yang sama, tidak hanya share tetapi juga dalam keputusan Penyedia berbagai atraksi wisata kian bertambahDulu atraksi turis hanya sebatas alam. Wilayah dengan alam indah atau budaya unik menjadi sasaran turis. Sekarang tidak lagi, karena kehadiran sosial ini menunjukan bahwa atraksi buatan manusia pun bisa populer asal banyak dishare di media area atau bagian alam yang sebelumnya memang tidak diperuntukan menjadi destinasi wisata, berubah menjadi atraksi menarik turis karena media tren marketing ini membuat pertumbuhan akan destinasi baru semakin banyak, penyedia atraksi meningkat, sehingga turis tidak berkumpul di satu titik wisata Adopsi prinsip Industry rumah bagi populasi startup di Asia Tenggara dengan perjalanan empat unicorn Indonesia yang fenomenal dan mulai mengarah ke prinsip Industry pada satu sisi, Indonesia mengikuti jejak negara-negara tetangga. Sementara di sisi lain, Industry harus membawa negara dengan kepulauan luas ini menjadi negara berbasis industri. Di pra Industry kesulitan terjadi karena aktivitas dan operasional bisnis terkendala luasnya Indonesia yang dibagi banyak Industry mencoba mengikis hal tersebut dan menyediakan solusi. Dipromosikan pada 2018, penerapan paham Industry ini akan diadopsi oleh lima sektor industri yang menyumbangkan sekitar 60% GDP pada jangka pendek, Indonesia tidak hanya bergabung dengan negara maju untuk mendigitalisasi konsep business to consumer, tetapi juga mendigitalisasi konsep business to business.

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